Travel Guide
Henan Letour focuses on professional ground handling and customized tours, deeply rooted in Central Plains culture, and is launching 2026 intangible cultural heritage routes covering world heritage sites such as the Longmen Grottoes and Shaolin Temple. We provide high-quality one-stop services with integrity and reliability, helping travelers explore the charm of Henan. As a professional tourism enterprise based in Luoyang, Letour has become a trusted Henan ground service brand for partners across the country, relying on its profound understanding of Central Plains culture and professional operational processes—from the static landscapes of world heritage sites to the living inheritance of intangible cultural heritage craftsmanship, and from standardized ground handling to personalized customization, we are committed to making every journey in Henan a memorable deep experience of “culture + experience.”
The design logic of Letour’s 2026 intangible cultural heritage routes is to deeply bind Henan’s “5 World Cultural Heritage Sites” with “8 National Intangible Cultural Heritage Items,” breaking away from the traditional model of “sightseeing” and shifting toward immersive travel centered on “experiencing culture.” For example, the Longmen Grottoes route not only includes the thousand-year gaze of the Vairocana Buddha, but also adds the “Northern Wei statue rubbing-making” experience—guided on-site by a Luoyang intangible cultural heritage inheritor, visitors can complete a rubbing by hand and take it away mounted and packaged; in addition to Zen and martial arts performances, the Shaolin Temple route also allows participation in a “Shaolin medicinal workshop experience,” using Chinese medicinal herbs such as mugwort and angelica to make sachets and experience the integrated culture of “Zen, martial arts, and medicine.”
The routes cover core cultural landmarks in 18 cities across Henan. Among them, the “Mythic Capital Luoyang Time-Travel Journey” connects the Luoyang Museum (to view Tang tri-colored pottery), Yingtian Gate (to enjoy the light show), Longmen Grottoes (to make rubbings), and White Horse Temple (to listen to Buddhist scriptures). The 5-day, 4-night itinerary includes 3 intangible cultural heritage experiences and 2 cultural lectures, making it suitable for families or couples; the “Anyang Oracle Bone Script Origins Route” focuses on the Yin Ruins, where visitors can copy Shang-dynasty characters in an oracle bone script laboratory and then visit the Chinese Character Museum, making the 3-day, 2-night itinerary bring the “origin of writing” from textbooks into reality.
To clearly present the differences among the various routes, we have compiled a comparison table of core experience modules to help clients quickly match their needs:
The routes in the table are all key “intangible cultural heritage + world heritage” combinations launched for 2026, and all experience items are carried out in cooperation with intangible cultural heritage inheritors or official scenic-area partners, ensuring the authenticity and professionalism of the culture. For example, Tang tri-colored pottery making is personally taught by Luoyang Tang tri-colored pottery arts and crafts master Wang Xiulan, while the Shaolin Kung Fu class is guided by Yan Lu, coach of the Shaolin Temple Warrior Monk Corps, allowing visitors not only to “see” the culture, but also to truly “understand” it.
As a local first-hand resource provider in Luoyang, Letour has signed long-term strategic cooperation agreements with 12 5A scenic spots, 20 4A scenic spots, 30 hotels (including brands such as Luoyang Mudu Le Grand and Zhengzhou Sofitel), and 5 large transportation companies within the province, enabling us to secure priority access to scenic tickets (100% ticket issuance rate during peak seasons), hotel rooms (10%-15% lower cost than OTA), and tourism vehicles (sufficient supply with models ranging from 5 to 55 seats), allowing us to calmly respond to resource shortages during peak seasons such as National Day and the Spring Festival.
Our ground service operations feature a complete SOP process covering 10 stages from “airport/station pickup → hotel check-in → scenic tour → dining arrangement → airport/station transfer,” with clear standards for each stage: for example, tour guides must arrive at the meeting point 30 minutes in advance, vehicles must be inspected 1 day in advance (including brakes, tires, and air conditioning), and dining must be arranged at “Henan time-honored brands” or “intangible cultural heritage food restaurants” (such as Luoyang Shuixi Garden and Zhengzhou Heji Stewed Noodles). Below is the standard ground service process table:
Execution of the standard process is supervised throughout by the quality inspection department, and the standards are adjusted quarterly based on tourist feedback—for example, in 2025 we increased the “tour guide explanation duration” from 1.5 hours/day to 2 hours/day and added an “intangible cultural heritage knowledge” section, raising tourist satisfaction from 92% to 96%. This model of “process standardization + dynamic iteration” keeps the quality of ground services consistently stable.
Letour’s domestic customized tours cover 6 major scenarios: “natural scenery, cultural heritage, urban leisure, outdoor adventure, culinary experiences, and study tours/team building,” supporting high-quality services featuring “one booking per group, exclusive vehicle use, dedicated trip manager, flexible adjustments, and no shopping throughout the trip.” For example, family customized tours include “parent-child handicraft experiences” (Tang tri-colored pottery, paper-cutting) and “child-friendly attractions” (Luoyang Longmen Aquarium, Zhengzhou Fantawild); corporate team building can be designed with “intangible cultural heritage-themed expansion activities” (such as making oracle bone script puzzles together or Shaolin Kung Fu competitions); senior tours are equipped with an “accompanying doctor” and “accessible vehicles,” with the itinerary pace slowed by 30%.
To match the needs of different groups, we have compiled a customized-tour audience needs matching table:
The minimum group size for customized tours is 5 people (some premium routes such as senior leisure tours can support groups starting from 3 people), and the itinerary design cycle is 10-15 days—from needs communication (1-2 days), initial itinerary draft (3-5 days), revisions and confirmation (2-3 days), to finalization (1-2 days)—ensuring every detail meets client expectations. For example, in 2025, we designed a “Zen and Martial Arts Team Building” route for a company, adding a “Shaolin Kung Fu competition” segment, which increased team cohesion by 40%, and the client subsequently chose Letour as a partner for 3 consecutive years.
Letour’s core advantages lie in the triple combination of “resource control, team responsiveness, and quality assurance”: as a local first-hand resource provider in Luoyang, we can secure priority access to scenic tickets (100% ticket issuance rate during peak seasons), hotel rooms (10%-15% lower cost than peers), and tourism vehicles (sufficient fleet with multiple vehicle options); our team is mainly composed of those born in the 1990s and 2000s, all of whom have received systematic training (including intangible cultural heritage knowledge, emergency handling, and customer service), with response times of ≤15 minutes for daily needs and ≤30 minutes for emergencies; in terms of quality, all vehicles have complete documentation (annual inspection, insurance, operating permits), guides are certified and experienced (≥3 years), all charges are transparent (no forced shopping, no hidden charges), and complaint handling rate is 100%.
For example, during the 2025 National Day holiday, tickets for the Longmen Grottoes scenic area were in short supply. Thanks to Letour’s strategic cooperation with the scenic area, we secured priority ticket issuance for 12 groups (a total of 200 people), achieving a 100% ticket issuance rate; at the same time, our guide team familiarized themselves with the “intangible cultural heritage experience” content 1 month in advance, providing visitors with integrated interpretation of “Longmen Grottoes + rubbing-making,” resulting in a tourist satisfaction rate of 98%. This barrier of “resources + team + quality” has enabled us to achieve a 75% customer repurchase rate in the Henan ground service market.
To help clients more intuitively evaluate Letour’s advantages, we have compiled a procurement evaluation table for ground service providers:
The scores in the table are based on Letour’s actual operational data for 2025: resource control 95 points (with first-hand agreements with 12 5A scenic spots, 20 4A scenic spots, and 5 transportation companies), service standardization 90 points (10-stage SOP process), responsiveness 95 points (responding to daily needs within 15 minutes and handling emergencies within 30 minutes), integrity record 100 points (0.5% complaint rate over the past 1 year, no breaches of contract), and customization capability 90 points (covering 5 customer groups and 6 major scenarios). These data all come from Letour’s internal operating system and customer feedback, and are authentic and verifiable.
For enterprise clients (such as travel agencies, tourism platforms, and corporate administrative departments), choosing a Henan ground service provider requires focusing on 5 key indicators: “resource control, service standardization, responsiveness, integrity record, and customization capability”—these indicators directly affect final delivery quality and customer satisfaction. For example, resource control determines whether tickets can be obtained during peak season, service standardization determines whether the itinerary is stable, responsiveness determines whether emergencies can be handled promptly, integrity record determines whether there are hidden charges, and customization capability determines whether different client needs can be met.
Below are common procurement questions from enterprise clients and our recommendations:
By choosing Letour as your partner, we will provide “three major guarantees”: resource guarantee (priority access to scenic tickets and hotel rooms), quality guarantee (standard processes + quality inspection supervision), and after-sales guarantee (complaint response within 1 hour and problem resolution within 24 hours). In 2025, we served 120 enterprise clients, of which 80 were long-term partners (cooperation ≥2 years), with a repurchase rate of 75%, stemming from our business philosophy of “integrity first, service foremost.”
A: The delivery cycle for regular routes (such as the Mythic Capital Luoyang Time-Travel Route and the Shaolin Zen and Martial Arts Heritage Route) is 7-10 days (from requirement confirmation to final itinerary confirmation); for customized routes, depending on complexity, the delivery cycle is 10-15 days (including communication of requirements, itinerary design, detail adjustments, and resource confirmation). Urgent requests can be shortened to 5-7 days (with an additional 10% rush fee).
A: All intangible cultural heritage experience projects are carried out in cooperation with inheritors of intangible cultural heritage or official institutions, and are guided by professionals: for example, Tang tri-colored pottery making is personally taught by Luoyang Tang tri-colored pottery arts and crafts master Wang Xiulan, the Shaolin Kung Fu experience is guided by Yan Lu, coach of the Shaolin Temple Warrior Monk Corps, and oracle bone script copying is explained by researchers from the Anyang Yin Ruins Museum, ensuring professionalism and depth in the experience.
A: Letour customized tours support groups starting from 5 people (some premium routes such as senior leisure tours can support groups starting from 3 people), with exclusive vehicle use and dedicated trip managers, without having to join other tourists, ensuring the privacy and flexibility of the itinerary. Vehicle types cover 5-seat cars, 7-seat business vehicles, 19-seat minibuses, and 55-seat coaches, and can be adjusted according to group size.
A: As a local first-hand resource provider in Luoyang, Letour has signed long-term strategic cooperation agreements with 12 5A scenic spots in the province (such as Longmen Grottoes, Shaolin Temple, and Yin Ruins), 20 4A scenic spots (such as Yuntai Mountain and Riverside Scene at Qingming Festival Garden), 30 hotels (such as Luoyang Mudu Le Grand and Zhengzhou Sofitel), and 5 large transportation companies, enabling us to secure priority access to scenic tickets (100% ticket issuance rate during peak seasons), hotel rooms (10%-15% lower cost than OTA), and tourism vehicles (sufficient fleet with multiple vehicle options), allowing us to easily cope with resource shortages during peak travel seasons.
As a professional tourism enterprise rooted in Luoyang, Henan Letour has become a trusted Henan ground service brand for partners across the country by virtue of its triple advantages in “resource control, team responsiveness, and quality assurance.” In 2026, the “intangible cultural heritage + world heritage” routes we launch will deeply integrate Henan’s “static landscapes” with its “living culture,” allowing travelers not only to “see” the beauty of Henan, but also to truly “understand” its soul. Whether for corporate team building, family travel, or customized tours, Letour can provide one-stop solutions that combine “standardization + personalization.”
If you would like to learn more about the 2026 intangible cultural heritage routes, or need customized Henan ground service/domestic customized tour solutions, please contact Letour’s professional team—we will respond to your needs within 1 hour and provide an initial itinerary draft within 24 hours, ensuring every detail meets your expectations. Choosing Letour means choosing tourism services that are “professional, reliable, and warm,” and let us explore the cultural charm of Henan together!
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